Inventory and equipment
Equipment, consumables, locations, minimum stock, expirations, QR codes, and history.
PFE Apps assistance & suggestions
Help Center
Find an answer, ask for assistance, or share an idea that could make PFE Apps more useful.Common questions
Start with the part of the platform you are working in.
Account and accessSign-in trouble, invitations, passwords, roles, and station access.
Use password recovery from the sign-in page if your password is not accepted. Department administrators manage department access, while station officers can invite and assign members within stations they manage.
Personnel and stationsRoster records, member accounts, imports, and station assignments.
Personnel records exist independently from sign-in accounts. Add or import the roster first, then invite the people who need account access. A person can belong to more than one station.
Apparatus operationsApparatus, checklists, scheduled checks, deficiencies, and maintenance.
Department administrators configure stations, apparatus, and checklist templates. Members can complete assigned checks, and failed items can open deficiencies for officer follow-up.
Training recordsCourses, events, attendance, certificates, compliance, and imports.
Training Officers maintain the course catalog and requirements, schedule events, verify member submissions, and run reports. Bulk imports are available only to department administrators.
Department messagingDepartment channels, station channels, groups, urgent notices, and acknowledgements.
Department and station channels are created automatically. Department administrators can create targeted groups, while authorized officers can send important notices and require acknowledgement.
Coming to PFE Apps
The platform will keep growing with your department.
These tools are planned but are not available in department workspaces yet.
In the works
Scheduling 1.3
Shift trades, open shifts, callbacks, overtime lists, and coverage requests.
Credential wallet
Member-uploaded licenses, certifications, expirations, and officer verification.
Digital forms
Department templates, signatures, approval routing, acknowledgements, and PDF records.
PPE and SCBA
Assignments, fit tests, inspections, cleaning, repairs, and replacement dates.
Preplans and hydrants
Occupancies, hazards, contacts, utilities, maps, and hydrant inspections.
Assistance & suggestions
Ask for help or help shape PFE Apps.
Describe a problem you need help solving or an idea that would make the platform work better for your department.- A reference number is issued immediately
- Signed-in account context is attached automatically
- Suggestions are reviewed for future development
Not an emergency channelDo not use the Help Center for emergency dispatch, incident communications, or immediate life-safety needs.
You can also email support@pfeapps.com.